CactusHelp Center pages in Messenger New
Sep 22–24, 2026 · Help Center and agent formats
The Messenger Help tab gives customers a place to browse Help Center topics and read pages without leaving their conversation.
Browse Help in Messenger
The Help tab shows the site's catalogue with a filter. Select a result to open its full page, including sections, figures, related links, and previous and next pages.
Pages changed
A ready-to-run AI client command
Choose a client and select Open in Claude Code to give your coding agent a command containing your personal token. Run the command, then restart the client if it asks. The page masks your token and lets you revoke it.
Markdown for AI agents
Agents can request Markdown versions of Help Center pages and find resources such as llms.txt, the API catalog, and authentication guidance.
Set your help pages’ audience
At the brand step or in Settings, tell Cactus who reads your help pages. In Settings, you can also choose a figure style. Cactus uses the audience you set when writing each page.
Diagrams and figures on help pages
Help pages can include evidence-based diagrams, screen sketches, rails, comparisons, and highlighted terms. Cactus chooses where a figure helps, and answers can show a page’s figures in the app, Help Center, and Messenger.
Improvements
- App switch between light and dark themes with Cmd J or Ctrl J
- Answering off-topic questions get a brief response, and questions covered by a page get an immediate reply
- Help pages choose which imported images pages can use, and repeated questions are combined
- Inbox thread rows show the conversation’s age at the end of the title
- Help Center the catalogue loads once, and numbered Help Center addresses show how long they were public
- Appearance edit shadows and gradients directly, and preview what each design token paints
- Product knowledge a rebuild you request starts immediately
- Messenger Messenger uses a smaller script without changing what it shows
- Appearance the app gets consistent colours, type, cards, and controls across both themes
- Help Center help sites keep their navigation and page layouts readable on phones
- Writing rules writing rules apply across pages and answers, and only affected pages are rewritten
- Help pages page history explains each edition, and review checks its product terms and glossary
- Cactus website the Cactus website gains a redesigned home page, About and Contact pages, and a share image
- Release updates release notes explain why a change was made when its description gives a reason
- Builds the Builds page explains what each GitHub push changed, including incremental updates
- Product knowledge rebuilds from scratch are clearer to start and cancel, and the build history says so
- Slack Slack shows Cactus working while it answers, and unanswered questions finish without waiting indefinitely
- Messenger set up Messenger with your agent in one action, and it goes live automatically
- Answers answers draw on the right help pages and the full release record for what-changed questions
- Inbox long conversation emails include the opening and latest messages, with the middle counted
- AI clients pressing the connection button creates your token; copying the command doesn't create another
- Setup setup steps stay in the cursor dock, and finished conversations leave it when off screen
- Product sources a product's local development site is recorded as one of its connected sites
- Cactus website the home page adds an animated product map, a product walkthrough, and an illustrated footer
- Handoffs Discord Handoffs let you reply, resolve, and reopen conversations in their bound channel
- Help pages help-page figures use page evidence and are preserved when they haven't changed
- Messenger Messenger can sit inside a marked page without a bubble, with page-aware greetings and shared sound packs
- Workspace switching pages avoids a loading flash, and the main areas stay within reach on phones
- Answers answers include linked cards for the help pages and release updates they draw on
- Integrations the connections directory omits Intercom and mail entries and shows where Handoffs go
- Cactus website the Cactus website switches to a new serif typeface
- Writing rules Cactus uses one clear, friendly voice across its writers
- Help Center help sites follow your device’s light or dark setting and remember your choice
Fixes
- Answering suggested questions sit beneath their prompt, and a question covered by a page gets an immediate reply
- Inbox opening a thread keeps your place, and its page grows to fit its content
- What's New What's New returns you to your place after opening a release
- Teamspace the teamspace name field keeps the text you type
- Appearance text on a customer's chosen colour is picked for readable contrast
- Conversations a handoff’s status matches the result returned by its handler
- Messenger the unread badge matches the app, and pressing a bubble dismisses it
- Help pages pages with two states sharing a label can still pass review
- Messenger conversation details stay intact when a context value is unexpected, and typing indicators last through the final bubble
- Answers answer replies appear as written, without duplicate rows
- Messenger dragging the Messenger dot keeps it in place and avoids selecting page text
- Workspace the night-theme key cap and sideways scrolling on the parts page are fixed
- Answers answers wait for refreshed status before relying on it
- Integrations Slack and Intercom appear only where a connection is available
- Cactus website reduced-motion settings no longer interrupt page loading
- Help pages a stopped build can no longer publish a late page write
340 commits