CactusChoose who can read a help page
Set a help page’s audience and check what to change when visitors can’t read it.
Make a page public
In Home, open the help page.
On the page, select the audience label beneath its title.
In Who this page is for, select Everyone. Cactus saves your choice.
Visitors can read the page only if Cactus marks it eligible for external display and the Help Center is public. If the Help Center is team-only, change its access in Set up your Help Center and domain.
Audience options
Choose an audience based on who should read the page.
| Audience | Who can read |
|---|---|
| Only you | The person who created the page can read it. Other team members and visitors can’t. |
| Your team | Your team can read it in the app; visitors can’t. |
| Everyone | Anyone with the link can read it if Cactus marks the page eligible for external display and the Help Center is public. |
If a page is withheld
For a page marked Only you or Your team, change its audience in Who this page is for.
| What you see | What it means | What to do |
|---|---|---|
| “Help Center is team only” | The Help Center is set to team-only access. | Change its access in [Set up your Help Center and domain](concept://set-up-help-center). |
| “Only you can see this page” | The page is for the person who created it. | Set Who this page is for to Your team or Everyone. |
| “Your team only” | The page is for your team, not visitors. | Set Who this page is for to Everyone. |
| “Internal only” | The page is set to Everyone, but Cactus hasn’t marked it eligible for external display. | Choosing Everyone again won’t make it public. |