New Oct 5–11, 2026

Team plan page

The new team Plan page lets owners choose Pro or Lite, check trial or payment status, and manage billing from Settings.

  • Plan status and billing.

    The page shows whether a team is in trial, paid, paused, or has a failed payment.

    Owners go to Polar for checkout or billing, while members can see the plan without those controls. Cactus updates the plan only after Polar sends a signed confirmation.

  • Home setup checklist.

    Home guides setup with a short checklist, keeping account, product, and team steps in first-run order and asking which repositories your product uses.

    During the first build, Home shows progress, and owners get one email when the pages publish. New Help Centers stay private until their first pages publish.

  • Unanswered-question progress card.

    Building on Cactus investigates your product code, Messenger shows a progress card in the visitor’s language when the Help Center has no answer.

    After ten seconds, it explains the search can take a minute or two and lets the visitor contact a person while Cactus keeps working.

  • Support and page analytics.

    The Analytics page brings together settled and handed-off questions, open questions, answer outcomes, pages customers asked about before a handoff, and reasons Help Center pages changed.

    A two-week summary strip also appears above the Inbox list.

1 more change
  • Clearer What’s New entries.

    Monthly What’s New summaries keep each change in its own phrase, so separate releases don’t blur together.

    Entries focus on customer-relevant changes, explain what readers get, and lay out the title, summary, headline changes, related help page, and folded smaller changes for scanning.

Read the help page: Manage your team's plan

7 smaller changes

Improvements

  • Help pages Help-page figures use product wording and show only what appears together on screen
  • Build history Home’s squares show what the first build and each repository push changed
  • Agent-friendly help Kept the public agent repository current with published Help Center pages
  • Help pages Help Centers open with setup steps in order and answer questions on the page readers open
  • What's New Returning visitors see what’s new since their last visit in the Help Center and Messenger

Fixes

  • Help pages Kept old help-page links working across rebuilds
  • Help pages Kept internal writing-rule notes out of published help pages

47 commits