CactusLearn your team's writing rules New
Sep 12–14, 2026 · Generate and manage help pages
Cactus can learn writing rules from your team's site, Help Center, and conversations, then apply them to generated pages, answers, and What's New.
Check the source of each learned rule
In Settings, “Learn from my writing” creates rules from your product site and imported help and conversations. Each rule includes the sentence it came from, so you can review the guidance alongside rules your team wrote.
Choose who can read each help page
Set a page's audience to only you, your team, or everyone. Keep the Help site team-only while you review it, and copy a public link from any page visitors can see. Pages set to only you stay out of teammates' views.
Review a help page's version history
When a projection changes a page's title, summary, sections, or sources, Cactus saves a dated edition with its reason. Open an earlier edition read-only or use Show changes to compare its wording with the live page.
Import recent Intercom conversations
Intercom imports up to 1,000 of your newest closed conversations from the past year, leaving out bot and workflow replies. If an import fails, its status explains what happened and offers a retry. Setup also identifies app review as the reason a connection can't proceed.
Install Messenger with a coding agent
From Installations, open Claude Code, Cursor, or VS Code with the install prompt ready, or copy the prompt for another coding agent. The prompt gives the agent framework-specific install steps and a checklist for verifying the launcher.
Browse What's New in the Help Center
Your public Help Center has a What's New page with monthly stories and releases, linked from the site header. Visitors can open each release from the timeline.
Improvements
- Help Center the Help Center uses a wider frame, a clearer site bar, and simpler page navigation
- Answers Cactus answers greetings and shows visitors what it's doing, with a source list that matches the answer
- Messenger the Messenger uses saved brand styling from its first frame, with clearer controls and steadier conversation scrolling
- Onboarding setup cards read more clearly, completed steps fold into a row, and onboarding finishes in one transition
- Appearance brand colors keep their saturation in dark mode, and the brand card reflects the product site
- Settings Settings puts six pages behind one rail and keeps navigation in place as you scroll
- Teamspace your teamspace is open to teammates on its email domain by default, and team email has a cleaner layout
- Builds each build shows a phase ledger and two charts
- Help pages selected text paints as you mark it, and the page editor's writing controls appear and hide together
- Forms text fields identify the type of information they accept
Fixes
- Writing rules writing-rule dates use the same month format across machines, and the notice offers a clear action
109 commits