CactusMessenger keeps the page on retry Improved
Oct 3, 2026 · Help Center and Messenger
Messenger carries the help screen and pictures into a retry, so visitors can send a failed question again without rebuilding it.
Retry with the original screen and pictures
When a visitor asks from a help screen, Messenger captures that screen before switching to chat. A failed question's Retry resends the screen context and the pictures attached to the original question.
One scroll for Help Center pages
In the Help Center, pages, What's New, and releases scroll within one full-height card while the site's bar and Cactus's column stay in place. A page opens at its first line, while lists return to where you left them.
Keep Inbox conversations team-only
Each team's Inbox shows turns only for its own products, keeping other teams' customer conversations private.
Send handoffs to the team Inbox
A handoff from the Help Center, Messenger, or an AI client sends the team a link to the conversation in the Inbox and thanks the visitor. Products with a connected Discord destination also offer Talk to a human.
Improvements
- Cactus website the homepage hero uses a larger Cactus launcher that follows the page into its corner as you scroll
- App renaming a teamspace updates its name in the app tray
- Repositories code indexing skips excluded files and folders, while code search uses a word index
- Settings Settings shows accent errors beside the accent, accepts longer names, and stops repeating failed connection attempts
- AI clients team owners get the tools allowed by their role when asking through MCP or A2A
- Discord Discord shows status only for linked teammates and posts investigation findings in the thread
- Messenger Messenger answers sites that identify a visitor by email alone and doesn't verify users without an ID
- Help pages help-page access follows the same reader rules in the app, Help Center, and AI clients
- Builds builds reuse cached model-call content
Fixes
- Help Center source chips finish checking, and help pages use readable labels for product-filled values
- Product setup products inherit their team's website and receive their access key and unique address at creation
- Answers a plain message replaces provider wording whenever an answer is refused
- AI clients AI clients are asked to sign in when a search result points to a restricted page
- Visibility Visibility counts a Cactus namesake only when it links to heycactus.ai
- Builds cancelling a build stops its run cleanly
- Release updates release titles are limited to 60 characters
113 commits