Settings
Settings is where your team sets your product's name, its look, how its pages are written and built, the languages it uses, its sources, and its team and plan. Opening Settings goes to General, and each setting's details are told on the page for its own subject.
On this page
Where each setting lives
Tab | What it holds |
|---|---|
What it holds The product's name, and the Danger zone. | |
What it holds The product's logo and brand, its type and motion, the help center's layouts, and the Messenger's colours. | |
What it holds Your team's language, whether conversations are translated, and the help center's languages. | |
What it holds The writing rules for how pages are worded. | |
What it holds The builds, and the mail about help center updates, which only an owner sees. | |
What it holds The sources Cactus reads for your product. | |
What it holds Docs and conversations brought in from elsewhere, and Intercom. | |
What it holds The facts Cactus takes as true, set with the writing rules. | |
What it holds The team's members. | |
What it holds The plan your team is on. | |
What it holds The usage that counts against the plan. |
Owner-only settings
Three settings are for a team's owner alone, and Cactus refuses a change from anyone else:
- The mail about help center updates, in Builds.
- Reading your brand from your site, in Appearance.
- Rebuilding or deleting the product, in the Danger zone.
Rebuild or delete the product
Only a team owner can do either, from the Danger zone at the foot of General.
In Settings › General, select Rebuild from scratch or Delete this product.
Type the product's name in the box that opens. The confirm button stays disabled until the name matches.
Select Rebuild from scratch or Delete for good to confirm.
Rebuild from scratch builds the map and docs again and drops the code index, and your docs stay up until each one is rewritten. Delete removes the product, its map, docs and conversations, and cannot be undone.
If a rebuild or delete fails
What you see | What it means | What to do |
|---|---|---|
"Link a repository before rebuilding: the build reads from it." | What it means No repository is linked, so there is nothing to read. | What to do Link a repository in Sources, then select Rebuild from scratch again. |
"Cactus could not confirm the build started. Press again: it will not start a second one." | What it means The rebuild may or may not have started. | What to do Select Rebuild from scratch again. It will not start a second build. |
"Cactus couldn't remove its code index. The product is still here: try again to finish deleting it." | What it means Delete stopped partway, after some of its work was cleared. | What to do Select Delete for good again. |