Improved Jul 27 – Aug 2, 2026

Cactus finds product details more reliably

Cactus answers from more relevant product evidence, publishes eligible pages to the Help Center automatically, generates What’s New entries for larger release windows, and lets you drag and park the Cactus cursor.

  • Answers use product context.

    For broad questions, Cactus can draw on every relevant fact for a product concept.

    Source context and product identifiers help it find the right details, and deep research answers work reliably again.

  • Cited answers pass the evidence check.

    Research answers can pass the citation check using source passages cited for their claims, even before those facts are committed.

    Answers with no citations can no longer appear as verified.

  • First product builds are usable sooner.

    Your first product build becomes usable sooner, while deeper research continues in the same run.

    The first build can still proceed if capturing product docs fails. When Cactus has no answer during an active build, it explains that product knowledge is still being built.

  • Eligible pages publish automatically.

    Eligible product pages publish to the Help Center automatically when a build produces customer-safe prose.

    One visibility rule keeps them consistent across customer-facing surfaces.

2 more changes
  • Shipped changes in What’s New.

    What’s New shows shipped changes, while Home holds the review queue.

    Cactus can generate entries for larger release windows.

  • Move and park the Cactus cursor.

    The Cactus cursor moves to the active input, your pointer, or its resting place, carrying its actions and answers with it.

    Drag it by its body to park it where you want.

Read the help page: Install and customize Messenger

14 smaller changes

Improvements

  • Answers Changed answer wording to better match each audience’s voice
  • Help Center Changed answers from Cactus appear in Messenger previews
  • Answers Changed independent answer tasks run in parallel, so replies arrive faster
  • Answers Changed repeat questions use newly learned facts
  • Slack Changed Slack answers account for the surrounding thread
  • Help pages Changed readers can open deeper detail from knowledge pages
  • Messenger Changed Messenger’s exported TypeScript types match its interfaces
  • Answers Added facts from researched answers to Cactus’s knowledge for future replies

Fixes

  • Help Center Fixed overlapping rows on answer pages
  • Messenger Fixed access to Messenger setup options, controls, and previews
  • Messenger Fixed turns that could hang by returning a bounded answer or a clear failure
  • Help pages Fixed published pages exposing internal details or secrets
  • Builds Fixed product builds crashing on verified handoff anchors
  • Builds Fixed product builds waiting for page updates and regeneration to finish

82 commits