CactusHelp pages omit unsupported steps Improved
Aug 31, 2026 · Product knowledge and customer answers
Generated help pages turn connected product evidence into practical guidance for customers.
When the evidence doesn't support a step, Cactus leaves it out rather than adding a disclaimer. For deeper topics, it can connect related concepts in an operational walkthrough, with citations tied to lines in the files it read.
Refreshes can remove old page sections
When a new build refreshes a page, sections from the previous edition can be kept, rewritten, merged, or removed to fit the new writing brief.
Inline answers on Help Center pages
Questions from a Help Center page stay in an inline chat: your questions and Cactus's live thinking sit on the left while the answer takes shape on the right. Follow-ups stay in the thread, and answer pages are clickable cards.
Improvements
- Help Center your primary brand color produces a readable palette
- Product knowledge comments state constraints, and labels use plain language
- What's New the running period gets its own story, with chapters in time order
Fixes
- Answer customer questions bold text stays separate from surrounding words on answer pages
- Builds build cards keep their final status, and one story's failure doesn't fail the timeline
- Help pages step chips appear once, and page addresses and timestamps are corrected
- Product knowledge scout findings aren't silently dropped
- Help pages stalled streams end after silence, and answer generation stays on the stream
72 commits