Product knowledge pages New

In Knowledge, browse a page tree, switch between Customer, Team, and Dev views, and inspect the answers behind each section. Recent additions link to the page they changed, and Settings lets you turn automatic gap-filling on or off.

Cactus groups automatic changes from Git, Jira, and Linear into one evidence-backed product update every 12 hours. Manual refreshes, onboarding, and facts you teach still update product knowledge immediately.

During setup, Cactus separates core product understanding from full readiness, so you can see when the first grounded knowledge is ready while the rest of the build continues.

When a product answer is incomplete, Cactus can route the request to a person through your configured Handoffs. The chat keeps showing investigation progress as Cactus works toward an answer.