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lang: en
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# Settings

Settings is where your team sets your product's name, its look, how its pages are written and built, the languages it uses, its sources, and its team and plan. Opening Settings goes to General, and each setting's details are told on the page for its own subject.

> Verified against the product on 2026-11-15

## Where each setting lives

| Tab | What it holds |
| --- | --- |
| [General](https://app.heycactus.ai/settings/general) | The product's name, and the Danger zone. |
| [Appearance](https://app.heycactus.ai/settings/appearance) | The [product's](https://cactus.heycactus.ai/product) logo and brand, its type and motion, the [help center's](https://cactus.heycactus.ai/help-center) layouts, and the [Messenger's](https://cactus.heycactus.ai/messenger) colours. |
| [Languages](https://app.heycactus.ai/settings/languages) | Your team's language, whether conversations are translated, and the [help center's languages](https://cactus.heycactus.ai/languages). |
| [Rules](https://app.heycactus.ai/settings/writing) | The [writing rules](https://cactus.heycactus.ai/writing-rules) for how pages are worded. |
| [Builds](https://app.heycactus.ai/settings/builds) | The [builds](https://cactus.heycactus.ai/builds), and the mail about help center updates, which only an owner sees. |
| [Sources](https://app.heycactus.ai/settings/sources) | The [sources](https://cactus.heycactus.ai/sources) Cactus reads for your product. |
| [Imports](https://app.heycactus.ai/settings/imports) | Docs and conversations brought in from elsewhere, and Intercom. |
| [What Cactus takes as true](https://app.heycactus.ai/settings/truth) | The facts Cactus takes as true, set with the [writing rules](https://cactus.heycactus.ai/writing-rules). |
| [Members](https://app.heycactus.ai/team) | The [team's members](https://cactus.heycactus.ai/teamspace). |
| [Plan](https://app.heycactus.ai/team/plan) | The [plan](https://cactus.heycactus.ai/plans-and-billing) your team is on. |
| [Usage](https://app.heycactus.ai/team/usage) | The usage that counts against the [plan](https://cactus.heycactus.ai/plans-and-billing). |

## Owner-only settings

Three settings are for a team's owner alone, and Cactus refuses a change from anyone else:

- The mail about help center updates, in [Builds](https://app.heycactus.ai/settings/builds).
- Reading your brand from your site, in [Appearance](https://app.heycactus.ai/settings/appearance).
- Rebuilding or deleting the product, in the Danger zone.

## Rebuild or delete the product

Only a team owner can do either, from the Danger zone at the foot of [General](https://app.heycactus.ai/settings/general).

1. In [Settings › General](https://app.heycactus.ai/settings/general), select **Rebuild from scratch** or **Delete this product**.
2. Type the product's name in the box that opens. The confirm button stays disabled until the name matches.
3. Select **Rebuild from scratch** or **Delete for good** to confirm.

> **Note:** Rebuild from scratch needs at least one linked repository, because the build reads from it.

Rebuild from scratch builds the map and docs again and drops the code index, and your docs stay up until each one is rewritten. Delete removes the product, its map, docs and conversations, and cannot be undone.

## If a rebuild or delete fails

| What you see | What it means | What to do |
| --- | --- | --- |
| "Link a repository before rebuilding: the build reads from it." | No repository is linked, so there is nothing to read. | Link a repository in [Sources](https://app.heycactus.ai/settings/sources), then select **Rebuild from scratch** again. |
| "Cactus could not confirm the build started. Press again: it will not start a second one." | The rebuild may or may not have started. | Select **Rebuild from scratch** again. It will not start a second build. |
| "Cactus couldn't remove _its code index_. The product is still here: try again to finish deleting it." | Delete stopped partway, after some of its work was cleared. | Select **Delete for good** again. |

## Saving changes

- In [General](https://app.heycactus.ai/settings/general), the product name saves when you select **Save**. A name holds up to 80 characters.
- A colour from the list, the logo, the type, the motion and the help site layout save as soon as you pick or upload them.
- Each control on [Languages](https://app.heycactus.ai/settings/languages) saves as you change it.