# AI visibility

> Verified against the product on 2026-10-09

## Open Visibility

Only Cactus staff signed in on a team that owns a watched product can access Visibility. The signed-in Cactus app no longer has a Visibility page. Open the [separate Visibility dashboard](https://visibility.heycactus.ai) instead, and sign in if prompted.

## Review Visibility

Visibility brings together AI answers and citations, mention trends, ranked product recommendations, keyword positions, and suggested follow-up actions. You can also compare answers by question and review run summaries.

## Track mentions

- Each model's latest run shows how many answers named your product, out of the answers returned. Questions that already name your product and failed calls aren't included.
- One model is asked every second morning at 06:00 UTC, so all four models are covered across an eight-day cycle.
- The mention trend reaches back up to 30 days.
- Ranked recommendations show which products the answers name most and how many answers from each model named them.

## Read AI answers

- Under **What AIs say**, inspect model answers and the URLs they cited.
- Compare answers by question, including each model's first three recommendations and any reasons it gave.
- Questions that name your product appear separately.

## Check search positions

For each keyword, compare your product site and Help Center with watched competitors on Google-like results and Bing. Visibility shows the latest completed search run. A missing position means a site didn't appear in the top ten.

## Follow up on actions

1. In **What to do**, review the open actions.
2. For an action, select **Done** to mark it complete or **Dismiss** to dismiss it. It then moves out of the open list and appears with resolved actions.

- detail: Dismiss, **Done** (1)

*For an action, select Done to mark it complete or Dismiss to dismiss it.*